CHERRY HILL A local company has married patient care with technology.
Cherry Hill-based DocView mHealth Solutions has earned patent protection for its new mobile health monitoring app that creates a two-way communication network between caregivers and at-home patients.
The app is currently in beta testing for congestive heart failure and chronic obstructive pulmonary disease patients at Atlantic Health System’s Morristown and Overlook Medical Centers in Morristown and Summit.
DocView Chief Operating Officer Lance Roman says the smart device-based program allows patients discharged from a hospital to stay connected to care providers with a series of regularly scheduled two-way reporting sessions.
“We are literally changing the future of transitional care nursing,” Roman said.
“This is the only proven patient experience solution bridging the accountability gap to health care,” Roman said. ”The patent technology is in sharp contrast to traditional telemonitoring that relies on phone calls and the inevitable busy signals for care coordination, which is not financially scalable.”
The connection allows the care team to tackle a medical issue before it becomes a problem, cutting down on readmission to hospitals. According to Roman, the entire process of responding to a set of disease-specific questions takes less than a minute of a patient’s time. Reporting requires no phone contact and can be done anywhere at the convenience of the patient.
During a 24-month pilot period, a total of 1,662 check-ins were monitored, resulting in 351 interventions by the care team. Only one patient was readmitted during the 30-day window after discharge. Roman said users are pleased with the app.
Robert Ley, a patient in a DocView mHealth Solution pilot study with the Thomas E. Reilly Heart Success Program at Gagnon Cardiovascular Institute, uses the mobile app to keep caregivers informed of his symptoms.“If I step out of line and my numbers are not what they should be, I get a call right away,” said the 83-year-old Sussex County resident who suffered a heart attack 20 years ago. Roman added the biggest challenge facing transition care teams is monitoring enough of the patient population despite limited resources. “A majority of the patients released from the hospital are not actively managed and this causes more preventable readmissions,” Roman said.
Nancy Bonnet, administration manager of the Heart Success Program at Morristown, said the DocView app cuts down on nurse-patient engagement to only those in need of an intervention but still allows care providers to monitor more patients.
“Patients actively participate in their own treatment and both patients and physicians are involved in the recovery and ongoing wellness,” Bonnet said. Roman and local doctors who have invested in DocView anticipate adding monitoring for diabetes, heart transplants, asthma, cancer, heart attacks and arthritis.